Get the features you need at a price that can’t be beat
Great service is about going the extra mile and exceeding guest expectations. Perklist is a toolkit that gives you creative freedom to fully represent your brand, but includes built-in tools and capabilities to get you started today.
Feedback Surveys
Start getting more quality feedback
- Flexible Survey Builder – Create multiple surveys to fit your goals with 8 question types to choose from.
- Simple Response Collection – Print a QR code to display at your location, add a link to an email or your website, or send surveys through Perklist Messaging.
- Feedback Rewards – Optionally reward people for sharing their thoughts by offering a custom perk upon survey completion that can be redeemed immediately or saved for later by creating an account.
- Feedback Responses – See when feedback is submitted right away from your dashboard, and view feedback individually or grouped by question in the responses area.
Messaging
Share news and communicate better with customers
- Newsfeed – Post messages, images and videos to share announcements and build community.
- Messaging – Enable two-way messaging to build digital communication channels with individual guests or groups.
- Advanced Controls – Schedule communications for a specific day and time, segment communications by group, and enable messaging during reservation and waitlist requests.
Perks
Customize rewards for your goals
- Flexible Rewards – Choose a name, description, and image to create custom perks.
- Availability Control – Set who can redeem each perk, when they are available, and how they are used or earned.
- Redemption Visibility – See when perks are used and by who so you can track and measure the usage and results.
Scheduling
Manage your waitlist and reservations more efficiently
- Waitlist Me Integration – Give guests and easier way to schedule reservations that leverages all the features of Waitlist Me, plus choose who can access the features.
- Custom Integration – Personalize the options and look and feel of your scheduling flow for customers, while using Waitlist Me to make scheduling management easy for your staff.
- Conversational Scheduling – Utilize messaging features as a simpler option for managing reservations than fielding phone calls.
Menus
Provide a better menu experience that is easy to update
- Flexible Menus – Create and easily edit one or multiple menus with pictures and items grouped into categories for simple navigation.
- Interactive Customer Experience – Allow guests to search menu names and descriptions, mark items for quick comparison, and change font size for better readability.
- Simple Discoverability – Print out a QR code or add a link from your website to make it easy for customers to view your menu in their browser or save it in the Perklist app.
CRM
Better understand your customers
- Customer Profiles – See key information and past activity on feedback received, perks redeemed, and notes from your staff.
- Customer Engagement – Reward, message, and interact with your customers individually or in groups you can define.
- Simple Sign Up – Allow customers to join your program from a QR code or link or at key interaction points like when using your menu, leaving feedback, or scheduling a reservation.
Operations Dashboard
View and act on key customer interactions in one place.
- Realtime Activity Feed – See key customer interactions as they occur in a single view, so you can take appropriate action in a timely manner.
- Simple Actions – Respond to messages, see scheduling requests and feedback as they come in, validate perk redemptions, and perform key actions like giving a reward on the fly.
- Interaction History – Keep tabs on the flow of completed actions and activities.